Security Officer
Employment Type: Full-time/Part-time
Location: Secured commercial facility in the Greater Madison, Limestone, and Morgan counties
Pay Rate: $15.50 - $17.50
ONGOING RECRUITMENT NOTICE
This is an ongoing recruitment posting to build a qualified candidate pool for current and upcoming vacancies across the Greater Madison, Limestone, and Morgan counties. Applications are accepted on a rolling basis. Applicants who pass the screening process will be added to an eligibility list for placement when position openings arise.
Benefits
- Medical, Dental, and Vision Insurance
- Retirement Plan
About the Role
TRIDENT is looking for a Security Officer to deliver professional security and safety support throughout the Greater Madison area
The ideal applicant will be self-driven, reliable, and dedicated to providing outstanding customer service. This role calls for keen observation skills, a composed demeanor, and the ability to handle incidents efficiently in a dynamic environment.
TRIDENT CORE VALUES
-
Act with honesty and integrity at all times
-
Strive for excellence in everything you do
-
Provide outstanding customer and employee service
-
Support clients' operational and technical objectives
Living TRIDENT's values in all actions and interactions, and consistently carrying out the responsibilities outlined below, are key to thriving in this role. These duties serve as a daily guide. Our Security Officers are central to our operations and are expected to be highly reliable and detail-oriented. The position requires the ability to work independently with minimal oversight, apply critical thinking to resolve issues, and manage multiple priorities.
KEY DUTIES AND RESPONSIBILITIES
-
Review post orders and any relevant pass-down notes or memos pertaining to the assigned site.
-
Deliver top-tier customer service to employees, clients, colleagues, and visitors with questions, directions, and general assistance.
-
Log and document customer inquiries or concerns and route them to the appropriate Trident representative or site contact.
-
Ensure all issues and complaints are thoroughly documented and escalated to Trident and the Client as needed.
-
Conduct routine site patrols (every 60 minutes) to uphold order and maintain a visible presence.
-
Manage and regulate access for authorized vehicles, staff, or visitors on the premises.
-
Help sustain a safe work environment and verify that all personnel use required personal protective equipment (PPE).
-
Address medical emergencies and administer basic first aid, CPR, and AED as needed.
-
Perform interior and exterior door inspections to confirm all access points are secure and operational.
-
Carry out interior and exterior building walkthroughs to identify glass damage, maintenance concerns, hazards, or unusual circumstances.
-
Report and escalate through the chain of command any incidents involving suspicious individuals or activities.
-
Perform additional duties as directed by Trident.
EDUCATION AND EXPERIENCE REQUIREMENTS
LICENSES AND CERTIFICATIONS
SKILLS AND ABILITIES
-
Emotional Regulation: Ability to stay composed, manage emotions, and avoid reactive behavior in challenging situations.
-
Stress Management: Capacity to handle criticism and operate calmly under high-pressure conditions.
-
Tenacity: Ability to persevere through difficult circumstances.
-
Proactiveness: Willingness to take ownership of tasks and address challenges head-on.
-
Reliability: Consistently dependable, responsible, and effective at managing time and commitments.
-
Analytical Thinking: Ability to reason logically and remain a continuous learner.
-
Positive Attitude: Enthusiasm and collaborative spirit to support excellent service delivery.
-
Communication Skills: Ability to interact professionally and effectively with people at all organizational levels.
PHYSICAL AND WORK ENVIRONMENT
-
May be required to operate a company vehicle between work locations.
-
This is an active position requiring work across various environments and terrains, with regular movement between client sites.
-
Work is performed both indoors and outdoors in all weather conditions.
-
Must be able to sit, stand, and walk for extended periods.
- Must be available to work weekends, holidays, and overtime as needed.
About TRIDENT
TRIDENT is a team of committed Security Officers dedicated to delivering superior Tier-1 security services to clients efficiently and cost-effectively.
A TRIDENT Security Officer frequently serves as the first point of contact for clients and the public. Professionalism, safety, and excellent service are fundamental to this role. Our organization's reputation is built on your ability to act with integrity and represent the TRIDENT brand effectively.
TRIDENT Core Values
- Act with honesty and integrity
- Pursue excellence in every task
- Provide superior customer and employee service
- Uphold and advance clients' operational and technical goals
TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
