Security Officer
Employment Status: Full-time
Worksite: Secured commercial facility in the Greater Madison, Limestone, and Morgan counties
Pay Rate: $15.50 - $17.50
Schedule: Tuesday through Saturday, 8:00 a.m. to 4:00 p.m.

Benefits Package
Medical, Dental, and Vision coverage
Retirement savings plan

Job Overview

TRIDENT is adding a Security Officer to our team to provide skilled protection and safety services across the Greater Madison area. We are looking for a motivated, dependable individual who takes genuine pride in delivering first-rate service. Success in this position requires strong situational awareness, a level-headed and professional approach, and the confidence to take quick, effective action when circumstances demand it.

TRIDENT Core Principles

• Carry yourself with honesty and integrity in every situation
• Chase excellence in all of your work
• Provide exceptional service to both customers and colleagues
• Help advance the operational and technical goals of our clients

Embodying these principles consistently — while fulfilling the responsibilities below — is the key to success in this role. These duties represent day-to-day expectations. TRIDENT Security Officers are the foundation of our services; they must be dependable and thorough. This role requires the ability to work independently, make sound judgment calls, and manage competing priorities with ease.

KEY DUTIES

• Review and remain current on all post orders, shift pass-down notes, and any site-specific bulletins or updates.
• Provide attentive frontline assistance to client staff, visitors, teammates, and members of the public seeking directions, information, or general help.
• Route client or public inquiries and concerns to the designated TRIDENT contact or on-site point of contact in a timely manner.
• Write complete and accurate incident and complaint reports, submitting them through the appropriate channels to TRIDENT and the Client.
• Complete regular facility patrols (at minimum once per hour) to maintain a visible presence and reinforce a safe, secure environment.
• Screen and authorize access for employees, vehicles, and visitors entering the secured site.
• Maintain a safe and clean work environment and confirm that all on-site personnel are meeting PPE requirements.
• Administer immediate first aid, CPR, and AED support in response to medical emergencies.
• Check all access points inside and outside the facility to ensure every door and gate is secured and functioning correctly.
• Perform detailed walkthroughs of the interior and exterior to flag damage, safety risks, maintenance issues, or any unusual conditions.
• Escalate incidents involving suspicious individuals or activity through the proper chain of command.
• Complete any additional duties assigned by TRIDENT as needed.

MINIMUM QUALIFICATIONS

• High school diploma or GED is required.
• Prior experience in a security capacity is preferred.

LICENSE & CREDENTIAL REQUIREMENTS

• Must possess and maintain a valid ASRB Guard Card.
• Must possess and maintain a valid Alabama Driver’s License.

ESSENTIAL COMPETENCIES

• Composure: Keeps a calm, professional posture under stress and in demanding scenarios.
• Resilience: Handles criticism and navigates high-pressure circumstances without losing productivity.
• Determination: Stays focused and committed when challenges show up.
• Initiative: Owns assignments and tackles issues proactively.
• Accountability: Consistently shows dependability and personal ownership in all tasks.
• Critical Thinking: Applies logical reasoning and pursues ongoing learning to raise performance.
• Teamwork: Builds a cooperative, upbeat attitude that drives excellent service results.
• Communication: Speaks clearly and professionally with people at every organizational level.

PHYSICAL & WORK ENVIRONMENT

• May involve driving a company vehicle to travel between assigned locations.
• Position is active and physical, taking place across varied environments with frequent movement between client sites.
• Must be prepared to perform duties both indoors and outdoors in all weather conditions.
• Must be able to sit, stand, and walk for extended periods during the shift.
• Availability on weekends, holidays, and for overtime is expected based on operational needs.

Company Overview

TRIDENT operates with a team of highly trained Security Officers committed to providing premier Tier-1 security solutions to our clients on schedule and at competitive pricing. As a TRIDENT Security Officer, you often serve as the first point of contact for both clients and the public. Professionalism, safety, and superior service form the foundation of every task we perform. Our reputation depends on your integrity and your ability to represent the TRIDENT name with pride.

Our Guiding Principles

• Conduct ourselves with honesty and integrity
• Chase excellence in every undertaking
• Provide superior service to customers and employees
• Advance the operational and technical objectives of our clients

TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.