Security Officer

Employment Type: Full-time
Location: Secured commercial facility in the Greater Madison, Limestone, and Morgan counties
Pay Rate: $15.50 - $17.50
Schedule: Tuesday - Saturday 8:00 a.m. to 4:00 p.m.

Company Benefits

• Medical, Dental, and Vision Insurance
• Retirement Plan

About the Role

TRIDENT is looking for a Security Officer to deliver professional security and safety support in the Greater Madison area

The right candidate will be proactive, dependable, and focused on providing top-notch customer service. This role demands sharp situational awareness, a steady composure, and the ability to respond decisively in a fast-moving environment.

TRIDENT CORE VALUES

• Act with honesty and integrity at all times

• Strive for excellence in everything you do

• Provide outstanding customer and employee service

• Support clients' operational and technical objectives

Embodying TRIDENT's values in every action and consistently executing the responsibilities described below are fundamental to excelling in this role. These duties provide an overview of daily expectations. Our Security Officers are the backbone of our service delivery and must be dependable and meticulous. The role demands the ability to operate with minimal supervision, think critically to address challenges, and handle multiple tasks at once.

KEY DUTIES AND RESPONSIBILITIES

• Read and familiarize yourself with post orders and any pass-down notes or memos applicable to the site.

• Provide excellent front-line service to client employees, visitors, colleagues, and the public with inquiries, navigation, and general support.

• Record and document customer concerns or questions and forward them to the relevant Trident representative or site contact.

• Thoroughly document all incidents and complaints and escalate them appropriately to Trident and the Client.

• Perform regular grounds patrols (every 60 minutes) to maintain safety and establish security presence.

• Control and verify access for authorized vehicles, personnel, and visitors on-site.

• Maintain a safe workplace and confirm all personnel comply with required personal protective equipment (PPE) standards.

• Respond to medical emergencies and provide first aid, CPR, and AED support as needed.

• Inspect interior and exterior entry points to verify all doors and gates are secure and functioning.

• Conduct interior and exterior property inspections to detect damage, maintenance needs, safety hazards, or unusual conditions.

• Identify and escalate through the proper chain of command any incidents involving suspicious activity or individuals.

• Complete any additional tasks as assigned by Trident.

EDUCATION AND EXPERIENCE

• High school diploma or GED required.

• Prior experience in security is preferred.

LICENSES AND CERTIFICATIONS

• Must obtain or currently hold an ASRB within 30 days of hire and maintain a valid ASRB Guard Card for the duration of employment.

• Must maintain a valid Alabama Driver's License.

SKILLS AND ABILITIES

• Composure: Ability to manage emotions and maintain professionalism in demanding situations.

• Resilience: Ability to handle pressure and criticism calmly and effectively.

• Determination: Commitment to overcoming obstacles and staying focused.

• Initiative: Readiness to take ownership and address challenges proactively.

• Accountability: Proven reliability and responsibility in meeting obligations.

• Critical Thinking: Ability to think logically and continuously improve through learning.

• Teamwork: A positive, cooperative mindset geared toward excellent service outcomes.

• Communication: Strong ability to engage with individuals at all levels professionally.

PHYSICAL AND WORK ENVIRONMENT

• May be required to drive a company vehicle between locations.

• Position involves physically demanding work across varied environments and frequent movement between client sites.

• Must be prepared to work indoors and outdoors regardless of weather.

• Must be able to sit, stand, and walk for prolonged periods.

• Availability to work weekends, holidays, and overtime is required as needed.

About TRIDENT

TRIDENT is a team of highly trained Security Officers committed to delivering superior Tier-1 security support to clients on time and at competitive rates.

As a TRIDENT Security Officer, you are often the first face clients and the public encounter. Professionalism, safety, and exemplary service are the cornerstones of this role. Our success relies on your integrity and your ability to represent the TRIDENT brand with distinction.

TRIDENT Core Values

• Act with honesty and integrity
• Pursue excellence in every task
• Deliver superior customer and employee service
• Advance clients' operational and technical goals

TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified candidates will be considered for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.