Security Officer
Work Type: Full-time/Part-time
Worksite: Secured commercial facility in the Greater Madison, Limestone, and Morgan counties
Pay Rate: $15.50 - $17.50

ONGOING APPLICANT POOL ANNOUNCEMENT

This is an evergreen posting intended to assemble a roster of qualified candidates for present and upcoming vacancies throughout the Greater Madison, Limestone, and Morgan counties. Submissions are reviewed on a continuous basis. Applicants who pass the screening steps will be added to our eligibility roster and evaluated for positions as those opportunities become available.

Compensation & Perks
Medical, Dental, and Vision coverage
Retirement savings plan

Position Summary

TRIDENT is recruiting a Security Officer to deliver professional protection and safety coverage across the Greater Madison region. The ideal hire will be driven, consistent, and dedicated to providing outstanding customer service. This position requires keen observational abilities, a composed mindset, and the capability to handle incidents efficiently within a fast-moving environment.

Our Core Values

• Conduct yourself with honesty and integrity at all times
• Aim for excellence in everything you undertake
• Deliver exceptional service to customers and fellow employees
• Back our clients' operational and technical objectives

Living out these values during every engagement — combined with faithfully carrying out the duties outlined below — is central to thriving in this position. The responsibilities listed reflect the day-to-day expectations of the role. Our Security Officers are essential to our operational success and must exhibit strong attention to detail and trustworthiness. This job requires the ability to work with minimal oversight, apply critical thinking to resolve challenges, and balance multiple responsibilities simultaneously.

PRIMARY DUTIES

• Review and stay up to date on all post orders along with any pass-down notes or site communications relevant to your assigned location.
• Deliver excellent customer service to staff, clients, coworkers, and the public — including answering questions, helping with directions, and offering general support.
• Capture and direct customer questions or concerns to the appropriate TRIDENT representative or designated site contact.
• Carefully document all incidents and complaints, ensuring they are escalated properly to TRIDENT and the Client.
• Conduct regular patrols of the site (every 60 minutes) to sustain visibility and reinforce a safe, secure setting.
• Manage and enforce access control for authorized personnel, vehicles, and guests on the property.
• Help maintain a hazard-free worksite and confirm that all on-site workers are following PPE requirements.
• Respond to medical emergencies by providing first aid, CPR, and AED care as needed.
• Check all interior and exterior doors and gates to ensure they are correctly secured and functional.
• Walk interior and exterior sections of the property to detect glass damage, maintenance concerns, hazards, or anything out of the ordinary.
• Follow the proper chain of command when reporting and escalating incidents involving suspicious persons or behavior.
• Complete any additional assignments directed by TRIDENT.

BACKGROUND & EXPERIENCE

• High school diploma or equivalent is required.
• Previous security experience is a plus.

LICENSE & DRIVING CREDENTIALS

• Must already possess a valid ASRB Guard Card within 30 days of hire and keep it active throughout the full term of employment.
• Must have and maintain a valid Alabama Driver's License.

KEY COMPETENCIES

• Emotional Regulation: Keeps composure and avoids reactive responses when conditions become challenging or tense.
• Stress Management: Performs well under pressure and takes criticism without losing focus.
• Tenacity: Dedicated to pressing through adversity and seeing challenges through to resolution.
• Proactiveness: Spots problems early and acts on them without waiting for direction.
• Reliability: Follows through on obligations consistently, manages time effectively, and is counted on by teammates.
• Analytical Thinking: Works through problems logically and looks for opportunities to develop and learn.
• Positive Attitude: Contributes enthusiasm and collaboration to the team in support of outstanding service delivery.
• Communication Skills: Interacts professionally and clearly with individuals across all organizational levels.

PHYSICAL & ENVIRONMENTAL REQUIREMENTS

• May be called upon to operate a company vehicle between assigned work sites.
• Active role covering a variety of physical locations and environments, with frequent movement between client sites.
• Work is conducted both indoors and outdoors regardless of weather.
• Must be able to sit, stand, and walk for extended durations throughout the shift.
• Availability on weekends, holidays, and for overtime is required as operational demands dictate.

Who We Are

TRIDENT unites a team of skilled Security Officers committed to delivering premium Tier-1 security services to clients on time and at competitive pricing. As a TRIDENT Security Officer, you are often the first person clients and the public encounter. Professionalism, safety, and top-tier service shape everything we do. Our reputation in the industry depends on your ability to act with integrity and serve as a strong ambassador of the TRIDENT brand.

What We Stand By

• Conduct ourselves with honesty and integrity
• Pursue excellence in every task
• Deliver superior service to customers and employees
• Uphold and further our clients' operational and technical goals

TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.