Security Officer
Employment Status: Full-time
Worksite: Secured commercial facility in the Greater Madison, Limestone, and Morgan counties
Pay Rate: $15.50 - $17.50
Schedule: Tuesday through Saturday, 8:00 a.m. to 4:00 p.m.

Benefits Package
Medical, Dental, and Vision coverage
Retirement savings plan

Job Overview

TRIDENT is bringing on a Security Officer to deliver professional protective and safety services across the Greater Madison region. We’re looking for someone who is proactive, dependable, and genuinely passionate about providing top-tier customer service. To thrive in this role, you’ll need sharp situational awareness, a composed and steady presence, and the ability to respond decisively when the moment calls for it.

TRIDENT Core Principles

• Carry yourself with honesty and integrity in every situation
• Chase excellence in all of your work
• Provide exceptional service to both customers and colleagues
• Help advance the operational and technical goals of our clients

Living out these principles through every interaction — alongside reliably completing the duties listed below — is the formula for success in this role. The responsibilities outlined represent daily expectations. TRIDENT Security Officers are the backbone of our service; they have to be trustworthy and meticulous. This position calls for working independently, thinking critically when solving problems, and balancing multiple priorities at once.

KEY DUTIES

• Learn and stay current on all post orders, pass-down notes, and site-specific bulletins or communications.
• Provide strong frontline support to client staff, guests, teammates, and members of the general public who need help, directions, or general assistance.
• Log and pass along client or public inquiries and concerns to the proper TRIDENT representative or designated on-site contact.
• Produce thorough, accurate incident and complaint reports, routing them properly to TRIDENT and the Client.
• Walk scheduled patrols of the premises (once per hour) to keep up a visible security presence and a safe setting.
• Monitor and confirm access for authorized vehicles, employees, and visitors entering the site.
• Keep a safe working environment and make sure everyone on site complies with applicable PPE requirements.
• Respond to medical events by delivering first aid, CPR, and AED support when needed.
• Inspect all interior and exterior access points to confirm doors and gates are properly secured and functional.
• Run comprehensive interior and exterior walkthroughs to identify damage, safety risks, maintenance needs, or anything unusual.
• Report incidents involving suspicious individuals or behavior through the proper chain of command.
• Take on any additional tasks assigned by TRIDENT.

MINIMUM QUALIFICATIONS

• High school diploma or GED is required.
• Prior experience in a security capacity is preferred.

LICENSE & CREDENTIAL REQUIREMENTS

• Must possess and maintain a valid ASRB Guard Card.
• Must possess and maintain a valid Alabama Driver's License.

ESSENTIAL COMPETENCIES

• Composure: Keeps a calm, professional posture under stress and in demanding scenarios.
• Resilience: Handles criticism and navigates high-pressure circumstances without losing productivity.
• Determination: Stays focused and committed when challenges show up.
• Initiative: Owns assignments and tackles issues proactively.
• Accountability: Consistently shows dependability and personal ownership in all tasks.
• Critical Thinking: Applies logical reasoning and pursues ongoing learning to raise performance.
• Teamwork: Builds a cooperative, upbeat attitude that drives excellent service results.
• Communication: Speaks clearly and professionally with people at every organizational level.

PHYSICAL & WORK ENVIRONMENT

• May involve driving a company vehicle to travel between assigned locations.
• Position is active and physical, taking place across varied environments with frequent movement between client sites.
• Must be prepared to perform duties both indoors and outdoors in all weather conditions.
• Must be able to sit, stand, and walk for extended periods during the shift.
• Availability on weekends, holidays, and for overtime is expected based on operational needs.

Company Overview

TRIDENT operates with a team of highly trained Security Officers committed to providing premier Tier-1 security solutions to our clients on schedule and at competitive pricing. As a TRIDENT Security Officer, you often serve as the first point of contact for both clients and the public. Professionalism, safety, and superior service form the foundation of every task we perform. Our reputation depends on your integrity and your ability to represent the TRIDENT name with pride.

Our Guiding Principles

• Conduct ourselves with honesty and integrity
• Chase excellence in every undertaking
• Provide superior service to customers and employees
• Advance the operational and technical objectives of our clients

TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.