Security Officer
Employment Status: Full-time
Worksite: Secured commercial facility in the Greater Madison, Limestone, and Morgan counties
Pay Rate: $15.50 - $17.50
Schedule: Tuesday through Saturday, 8:00 a.m. to 4:00 p.m.

Benefits Package
Medical, Dental, and Vision coverage
Retirement savings plan

Job Overview

TRIDENT is hiring a Security Officer to deliver professional protective and safety services across the Greater Madison region. We are looking for someone who is proactive, dependable, and passionate about providing top-tier customer service. Thriving in this position calls for sharp situational awareness, a composed and even-tempered presence, and the ability to respond decisively when the moment requires it.

TRIDENT Core Principles

• Conduct yourself with honesty and integrity in every situation
• Pursue excellence in all of your work
• Offer exceptional service to both customers and colleagues
• Help advance the operational and technical goals of our clients

Embodying these principles during every interaction — alongside reliably performing the duties listed below — is the foundation for success in this role. The responsibilities outlined represent daily expectations. TRIDENT Security Officers are the cornerstone of our service; they need to be trustworthy and meticulous. This position demands the ability to operate independently, think critically when solving problems, and juggle multiple priorities at once.

KEY DUTIES

• Study and become well-versed in all post orders, pass-down notes, and any site-specific bulletins or communications.
• Provide excellent frontline support to client staff, guests, teammates, and members of the general public who need assistance, directions, or general help.
• Log and communicate client or public inquiries and concerns to the proper TRIDENT representative or designated on-site contact.
• Produce thorough and accurate incident and complaint reports, forwarding them appropriately to TRIDENT and the Client.
• Complete scheduled patrols of the premises (once per hour) to maintain visible security presence and a safe setting.
• Oversee and confirm access for authorized vehicles, employees, and visitors entering the site.
• Maintain a safe working environment and ensure everyone on site complies with applicable PPE requirements.
• Respond to medical events by delivering first aid, CPR, and AED support when necessary.
• Inspect all interior and exterior access points to confirm doors and gates are properly secured and functional.
• Conduct comprehensive interior and exterior walkthroughs to identify damage, safety risks, maintenance needs, or anything unusual.
• Report incidents involving suspicious individuals or behavior through the appropriate chain of command.
• Assume any additional tasks assigned by TRIDENT.

MINIMUM QUALIFICATIONS

• High school diploma or GED is required.
• Prior experience in a security capacity is preferred.

LICENSE & CREDENTIAL REQUIREMENTS

• Must possess and maintain a valid ASRB Guard Card.
• Must possess and maintain a valid Alabama Driver's License.

ESSENTIAL COMPETENCIES

• Composure: Keeps a calm, professional posture under stress and in demanding scenarios.
• Resilience: Accepts criticism and navigates high-pressure circumstances without losing productivity.
• Determination: Stays focused and dedicated when challenges present themselves.
• Initiative: Owns assignments and tackles issues proactively.
• Accountability: Consistently exhibits dependability and personal ownership in all tasks.
• Critical Thinking: Applies logical reasoning and pursues ongoing learning to elevate performance.
• Teamwork: Fosters a cooperative, upbeat attitude that produces excellent service results.
• Communication: Speaks clearly and professionally with people at every organizational level.

PHYSICAL & WORK ENVIRONMENT

• May involve driving a company vehicle to travel between assigned locations.
• Position is active and physical, taking place across varied environments with frequent movement between client sites.
• Must be prepared to perform duties both indoors and outdoors in all weather conditions.
• Must be able to sit, stand, and walk for extended periods during the shift.
• Availability on weekends, holidays, and for overtime is expected based on operational needs.

Company Overview

TRIDENT operates with a team of highly trained Security Officers committed to providing premium Tier-1 security solutions to our clients on schedule and at competitive pricing. As a TRIDENT Security Officer, you often serve as the initial point of contact for both clients and the public. Professionalism, safety, and superior service form the foundation of every task we perform. Our reputation relies on your integrity and your ability to represent the TRIDENT name with pride.

Our Guiding Principles

• Conduct ourselves with honesty and integrity
• Pursue excellence in every undertaking
• Provide superior service to customers and employees
• Further the operational and technical objectives of our clients

TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.