Pay: $36 - $37 per hour
Schedule: Full-Time, Swing Shift

Shift Schedule:
Tuesday to Saturday: 1:00 PM - 10:00 PM

Company Overview

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 security services to customers on time and at the best possible price.

Our Security Specialists are the first point of contact for clients and visitors. This role requires professionalism, leadership, and a commitment to safety and customer service.

TRIDENT Values

• Do everything with honesty and integrity
• Achieve excellence in every job
• Deliver superior customer and employee service
• Support clients’ operational and technical goals

Position Summary

The Security Shift Supervisor oversees and coordinates security operations during a specific shift. This role acts as a liaison between Security Specialists and Security Leads, providing supervision, coaching, recognition, and performance management.

Key Responsibilities

• Ensure all active posts, including temporary or ad-hoc posts, are covered during your shift, including filling vacancies when necessary
• Oversee workflow, schedules, and assignments for Security Specialists across multiple locations
• Inspect every active post and Security Specialist weekly for compliance and quality, including:
  • Health and safety
  • Customer requirements
  • TRIDENT standards
  • Uniform and appearance
  • Updated post orders
• Receive, document, and escalate Security Specialist questions and concerns
• Provide documented field training for new and existing Security Specialists
• Ensure every Security Specialist is visited at least twice per shift
• Answer calls, take messages, and escalate issues as needed
• Respond to and report all emergencies
• Write reports of daily activities, incidents, equipment or property damage, theft, or unusual occurrences
• Perform other duties as assigned

Skills & Abilities

• Self-Control: Maintain composure and professionalism in challenging situations
• Stress Tolerance: Handle high-stress situations calmly
• Persistence: Follow through despite obstacles
• Initiative: Take ownership and solve problems proactively
• Dependability: Reliable, responsible, and accountable
• Critical Thinking: Analyze situations and make sound decisions
• Team Player: Positive, cooperative attitude
• Interpersonal Skills: Communicate effectively at all levels

Working Conditions & Physical Requirements

• May drive a company/client vehicle between sites
• Work in indoor and outdoor environments, regardless of weather
• Frequent walking, standing, and sitting for extended periods
• Flexibility to work nights, weekends, holidays, and overtime as needed

Reporting & Classification

• Reports to: Security Lead
• Classification: Full-time, hourly, non-exempt

TRIDENT Security Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.