Schedule

· Full Time

· DAY SHIFT – 12 hour shifts, two days on, two days off

$22 PER HOUR + OVERTIME

Week 1  – 48 Hours

Week 2  – 36 Hours

Location

This is a secure engineering and manufacturing plant in Longview, TX. You will be an integral part of a team of Security Specialists, providing security services at this location.

Overview

TRIDENT MISSION

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.

A TRIDENT Security Specialist is usually the first impression and point of contact for our clients and a public representation of the TRIDENT brand and what we stand for. Professionalism and a Customer centric approach while maintaining safety and security is critical to the success of this role. TRIDENT’s ability to meet its commitments to both clients and employees is directly affected by how well you perform your duties.

TRIDENT VALUES

• Do everything with honesty and integrity
• Achieve excellence in every job
• Superior customer and employee service
• Securing customer’s operational and technical goals

Demonstrating TRIDENT’s values in every action and interaction, along with effectively and consistently completing the tasks listed below, is essential for you to be successful in this role. These tasks listed below provide a basic guide of your daily duties. Our Security Specialists are the heart of our operation, and they are critically important to ensure its smooth operation. As such, they are required to be highly dependable and pay close attention to detail. This position will require the capability to work independently with limited supervision, demonstrate critical thinking to solve problems and multi-task.

Essential Duties/Tasks:

• Arrive for duty on time and in full uniform.
• Familiarize yourself with the post orders and any hand down notes related to the site and post.
• Provide Tier-1 customer service when interacting with employees, visitors, and supervisors.
• Print and distribute visitor/temporary badges. Monitor and verify card access.
• Utilize CCTV footage to monitor site activities.
• Patrol premises regularly to maintain order and establish presence. Report any security issues and/or violations.
• Conduct security-related audits or inspections (i.e. CCTV, fences, lighting, monthly fire extinguisher checks, AED checks, medical bag checks, and access control, including active alarm monitoring.
• Capable of operating and responding to radios, pagers, telephones, alarms, and camera equipment.
• Responsible for securing entry doors and access control at entries.
• Oversee site accountability and site access during any emergency response.
• Follow established guidelines at the site for triage and treatment during medical emergency situations.
• Ensure all issues and complaints are fully documented and properly escalated to Trident and the Customer, as appropriate.
• Receive and document customer questions or concerns and escalate them to the appropriate Trident representative.
• Additional service and activities as required.
• Meet all minimum requirements and skills for Security Officer and be EMT certified/licensed.
• Provide emergency response for medical emergencies following standard response guidelines within the scope of practice.

Required Skills & Abilities:

• Effective written and oral communication – This role requires the ability to effectively communicate across all levels of the organization and externally.
• Detail-Oriented - This role requires attention to detail at all times.
• Observation – This role requires exceptional observation skills
• Influence – This role requires the ability to significantly influence people in a way that protects Employees, Customers and the Company
• Dependability — This role requires being reliable, responsible, and dependable in fulfilling obligations.
• Decisiveness – This role requires the ability to think quickly and take decisive action during potentially high-stress situations.
• Technology - This role requires proficient computer skills and basic understanding of video surveillance systems.

Working Environments/Physical Requirements:

• You may be required to drive a company vehicle
• You may be required to work at multiple locations across varying conditions
• You are required to work inside and outside, regardless of weather conditions
• You are required to sit, stand and walk for long periods of time
• You must be physically fit to be able to respond to emergency situations

Reporting Structure

• The Security Specialist reports to the Field Supervisors