TRIDENT MISSION

TRIDENT is a company of dedicated Security Specialists focused on providing superior Tier-1 level security support services to our customers, on time and at the best possible price.

TRIDENT VALUES

• Do everything with honesty and integrity
• Achieve excellence in every job
• Superior customer and employee service
• Securing customer’s operational and technical goals

Job Summary:

The HR/Administrative Assistant in Santa Clara Valley (SCV) is responsible for delivering daily administrative support to the Corporate Human Resources Department. This role involves managing a variety of administrative tasks to help ensure smooth operations within the department. 

Essential Duties/Tasks:

• Provides administrative support to the Operations Manager in SCV and the Corporate HR Department.
• Assist with recruiting, onboarding tasks, processing payroll updates, maintaining employee database/records, coordination and tracking of employee appraisals, and managing communications for the Corporate HR department.
• Act as the liaison between the HR Department and employees, ensuring smooth communication and prompt resolution of requests and questions.
• Receive, document, and escalate employee questions and concerns to the appropriate personnel.
• Provide administrative support and/or run errands, as requested.
• Maintain database records and hardcopy files, as assigned and required.
• Prepare and maintain operational documents, as requested.
• Develop and maintain accurate customer files, including signed contracts, post orders, change orders, documented customer complaints, terminations, etc.
• Ensure operational meetings are properly documented and follow through on any actions that may arise.
• Track all issues and complaints and ensure they are followed through to resolution.
• Provide back-up support with timekeeping tasks, as needed. These may include, but are not limited to:
  • Responsible for maintaining, updating, verifying, and monitoring employee hours worked within the Company’s timekeeping systems
  • Collaborate with employees at the assigned site and provide guidance to ensure the Company’s timekeeping policies are being followed.
  • Processing approved timesheets, generating time reports, processing time adjustments, monitoring time charging activity, and reporting on any timesheet irregularities.
  • Ensure timesheets are verified daily and that they are submitted to the corporate office per Trident’s policy and procedures.
  • Report any timekeeping irregularities to supervisors for further investigation.
• Learn and embrace Trident’s vision, mission, culture statements and core values.
• Handle details that may be highly confidential and of a critical nature.
• Perform all other duties, as assigned.

 Education and Experience:

• Bachelor’s Degree in human resource management, business administration or relevant field is preferred.
• High School Diploma and equivalent experience will be considered in lieu of a degree.
• 2 or more years of Human Resource administrative support experience is required.
• Basic knowledge of labor laws.
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, and PowerPoint.
• Proficient in Apple applications (IOS, Numbers, Pages, Keynote).

 Skills/Abilities:

• Strong interpersonal skills required to establish and maintain positive relationships with Trident’s customers, Trident’s Corporate Office, and employees on site.
• Must possess excellent written and verbal communication skills.
• Ability to work independently and as part of a team.
• Excellent organizational, planning, and time management skills.
• Excellent problem analysis and problem-solving skills.
• Excellent judgment and decision-making ability.
• Must have initiative, attention to detail and accuracy.
• Must be able to multi-task and have the ability to prioritize tasks.
• Must be adaptable.

Working Environments/Physical Requirements:

• Long hours on a computer/laptop and using a computer keyboard.
• Regularly required to sit, stand and walk; talk or hear, both in person and by telephone.
• Regularly required to stoop, kneel, bend, crouch and lift up to 25 pounds.
• This job requires the ability to travel frequently between client buildings and/or campuses.
• May be required to drive a company vehicle between sites or to run errands.
• Flexibility and willingness to work nights, weekends, holidays, and overtime, when needed.

Reporting Structure & Classification:

• The HR/Administrative Assistant is a full-time hourly non-exempt role that reports directly to the Corporate Human Resources Manager.

Company Benefits

• Medical, Dental & Vision Insurance
• Retirement plan

Compensation

• $27-$29/hr